Privacy Policy

1. Introduction StayHaven Property Management LLC d/b/a StayHaven ("StayHaven", "we", "us" or "our") respects your privacy and is committed to protecting your personal data in accordance with applicable U.S. federal law and Florida law, including the Florida Information Protection Act (FIPA).

2. Information We Collect

  • Personal Data: Name, email, phone number, mailing address, date of birth, government ID, payment information.

  • Usage Data: IP address, browser type, pages visited, time on site, referral sources.

  • Application Data: Employment details, background-screening results.

3. Legal Basis and Purpose for Processing We process personal data to:

  • Perform contractual obligations (reservations, billing, membership agreements).

  • Comply with legal requirements (background checks, recordkeeping under FIPA).

  • Legitimate interests (fraud prevention, service improvements).

  • Your consent (marketing communications).

4. How We Use Your Information StayHaven uses your data to:

  • Provide and maintain our services and Member Portal.

  • Process applications, payments, and digital agreements.

  • Communicate booking confirmations, billing notifications, and support messages.

  • Personalize content and enhance user experience.

  • Secure our systems and prevent unauthorized access.

5. Disclosure of Your Information We may share personal data with:

  • Service Providers: Payment processors, hosting providers, screening agencies, maintenance vendors.

  • Legal Authorities: Law enforcement or regulators as required by law.

  • Business Transfers: In a merger, acquisition, or asset sale, with notice to affected individuals.

6. Data Retention We retain personal data only as long as necessary to fulfill the purposes outlined and to comply with legal obligations under FIPA and other state/federal laws.

7. Security Measures We implement technical, administrative, and physical safeguards, including:

  • Encryption in transit (HTTPS/TLS) and at rest.

  • Role-based access controls and regular audits.

  • Employee training on data protection and privacy.

8. Your Rights Subject to applicable law, you may have the right to:

  • Access, correct, or delete your personal data.

  • Restrict or object to certain processing activities.

  • Withdraw consent for marketing communications.

  • Lodge a complaint with a supervisory authority. To exercise these rights, contact us at privacy@stayhaven.life.

9. Cookies and Tracking We use cookies and similar technologies to collect usage data, improve functionality, and personalize content. You may manage cookie preferences through your browser settings.

10. Children’s Privacy Our services are not directed to individuals under 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised policy on our Site with an updated "Last Updated" date.

12. Contact Us If you have questions or wish to exercise your privacy rights, please contact:

StayHaven Property Management LLC Email: privacy@stayhaven.life Address: 129 Alachua Dr, Winter Haven, FL 33884

Last Updated: July 6, 2025